From: Tommy Prozach 
Sent: Tuesday, December 23, 2014 
To: Southwest Airlines
Subject: A Safety Idea

I saw the news today where a Southwest airplane headed to Denver "came in contact" with another plane while taxiing. News reports said the other plane backed up into the Southwest plane and clipped the winglet. 

Well, I have an idea that would prevent this from happening. All planes should have side mirrors just like on cars so the pilot can see behind them when backing up. I've seen very aerodynamic designs on sports cars and I'm sure something similar could be designed for airplanes.

I am not asking to be compensated for giving you this idea. I just want to make the world a safer place, one day at a time.

Tommy

Tommy Prozach
Changing the World One Day at a Time
Web Address: www.TommyProzach.com
Email Address: Tommy@TommyProzach.com

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From: no-reply@customercommunications.southwest.com
Sent: Thursday, December 25, 2014 
To: Tommy Prozach
Subject: Southwest Airlines Response to Your Inquiry (SR #255558037746)

Dear Tommy,

Thank you for taking the time to offer your suggestion to Southwest Airlines. It's clear that Customers like you truly care about the wellbeing of our Company. Although we are not in a position to consider your idea at this time, we truly appreciate that you took the time to share your idea with us. Your continued patronage means the world to us, and we hope to see you onboard soon.

Sincerely,

Karla, Southwest Airlines